Question 1

How is my information processed?

Accepted Answer

All documents received by alt are stored on our services, within a secure environment based in Geneva, Switzerland. All personal information remains in the company's possession for a minimum period of 10 years as required by law and is not disclosed to third parties unless required by law.

Question 2

What standard documents do you require for KYC?

Accepted Answer

We accept all passports containing an MRZ code as well as all European ID cards. You will also need to provide a proof of address dated less than 3 months containing your full name and address, such as utility bills, bank statements, tax statements, or official residency documents.

Question 3

How long does it take to have my bank account opened?

Accepted Answer

It typically takes 4-6 weeks to open a bank account in a Swiss private bank following the initial call. We draft the KYC within one week and submit it to the bank, who then takes 3-4 weeks to review, send out documents, and open the account.

Question 4

Do I need to travel to Geneva for a face-to-face meeting?

Accepted Answer

No, travel is not required. We can identify you via our video identification platform and validate your passport with our ID document validation software. However, you are welcome to travel to Geneva for a face-to-face meeting if you prefer.

Question 5

Is there a minimum net worth required to open a bank account?

Accepted Answer

The minimum amount varies from bank to bank. Typically, a client is expected to fund their account with a minimum of USD 1 million within 6-12 months of the account being opened.

Question 6

Is the information the client shares with alt private?

Accepted Answer

Yes. We operate under Swiss confidentiality standards as a VQF-supervised financial intermediary. All documents are stored in a secure environment based in Geneva, Switzerland. Information is not disclosed to third parties unless required by law.

Question 7

Do you provide KYC/AML services to only Swiss token issuers?

Accepted Answer

No, alt provides KYC/AML services to token issuers from all jurisdictions globally. We have worked with projects from Switzerland, Jersey, Israel, Malta, Estonia, Cayman Islands, Bahamas, and many more.

Question 8

How long does it take to set up a project on your KYC platform?

Accepted Answer

We can set up your dedicated landing page on our platform in as quickly as 7 days. We can also provide a link via API where the front-end is set up on your website with your corporate identity.

Question 9

Does alt provide a custodial infrastructure for digital assets?

Accepted Answer

Yes. alt has partnered with Freeports SA and Hubsecurity.io to provide a best-in-class trading and custody infrastructure that integrates smoothly with your core banking software and can be hosted on-premises.

Question 10

Can the bank delegate AML on digital assets to alt?

Accepted Answer

Yes. Swiss law allows for AML delegation as per FINMA circular 2018/3.

Frequently Asked Questions

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Frequently Asked Questions

How is my information processed?

What standard documents do you require for KYC?

What information do you need from a potential client?

How long does it take to have my bank account opened?

Do I need to travel to Geneva for a face-to-face meeting?

Is there a minimum "net worth" required to open a bank account?

Why should I use your services instead of my CEX and current bank account?

Is the information the client shares with alt private?

If I used an exchange that is no longer in business, can I still cash-out?

What if I don't have receipts from my early crypto purchase(s)?

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