Get answers to common questions about our services and processes.
For detailed information about our services, visit our Solutions page.
All documents received by alt are stored on our services, within a secure environment based in Geneva, Switzerland.
All personal information remains in the company's possession for a minimum period of 10 years as required by law and is not disclosed to third parties unless required by law.
We accept all passports containing an MRZ code as well as all European ID cards.
In addition, you will need to provide a proof of address dated less than 3 months containing your full name and address.
Acceptable documents include:
Once we have had the initial call and explained our services, we will schedule a dedicated KYC call.
During this call, you will provide us with your crypto history including:
We will ask you to provide this information in detail so that we can draft your KYC.
It typically takes 4-6 weeks to open a bank account in a Swiss private bank following the initial call.
We draft the KYC within one week and submit it to the bank, who then takes 3-4 weeks to review, send out documents, and open the account.
Note: Banks are third parties. Neither alt nor Altcoinomy SA perform any custodial activities beyond 60 days.
No, travel is not required.
We can identify you via our video identification platform and validate your passport with our ID document validation software.
However, you are welcome to travel to Geneva for a face-to-face meeting if you prefer.
The minimum amount varies from bank to bank.
Typically, a client is expected to fund their account with a minimum of USD 1 million within 6-12 months of the account being opened.
Risk of Fund Freezes
When cashing out large amounts, you risk having your funds blocked by exchanges, intermediary banks, and receiving banks. Even crypto-friendly banks remain highly cautious due to regulatory pressure.
Our Approach
We create your KYC/AML report before you trade, eliminating the risk of asset freezes. Having a regulated financial intermediary's approval reduces the "high-risk" perception of crypto-origin wealth.
Better Rates & Privacy
Yes. We operate under Swiss confidentiality standards as a VQF-supervised financial intermediary.
All documents are stored in a secure environment based in Geneva, Switzerland. Personal information remains in our possession and with the bank for a minimum of 10 years as required by law.
Information is not disclosed to third parties unless required by law. We also offer Tresorit/PGP encryption for data transmission.
Yes.
We just need proof such as emails of deposit or withdrawal from the exchange, plus proof of control over receiving or depositing wallets.
This is common.
We help reconstruct transaction history and corroborate provenance through blockchain analysis and narrative building.
We use PENTA as our infrastructure provider. They operate private cloud environments in Switzerland and specialize in serving highly regulated institutions, including private banks and financial intermediaries.
Their infrastructure is designed to meet strict Swiss regulatory standards, with data fully hosted in Switzerland and segregated environments for each client. They undergo regular independent audits by Ernst & Young, which include security controls and infrastructure reviews aligned with financial industry requirements. In terms of security practices, their environments follow enterprise-grade standards (SOC 2 certified) and are built specifically for sensitive financial data use cases. Penetration testing and ongoing security assessments are part of their standard security lifecycle, as expected for providers servicing private banks. Every year, alt reviews the ISAE 3402 reports and audits performed by EY.
No, alt provides KYC/AML services to token issuers from all jurisdictions globally.
We have worked with projects from Switzerland, Jersey, Israel, Malta, Estonia, Cayman Islands, Bahamas, and many more.
Corporate documentation required:
Additional documents:
We can set up your dedicated landing page on our platform in as quickly as 7 days.
We can also provide a link via API where the front-end is set up on your website with your corporate identity.
We undertake either:
For crypto contributions:
We set up a dedicated transit wallet address to collect all funds. Once validated, we transfer them to your wallet address. This ensures you only receive funds that have undergone KYC/AML.
For fiat contributions:
We set up an escrow account at our bank to receive all fiat contributions. Upon KYC/AML completion, we transfer these funds to your bank account.
We accept:
BTC, ETH, SOL, USDC, and USDT
No, we do not provide fundraising, marketing, or listing services.
Send an email or call us using the contact information provided, and we will respond as quickly as possible.
Utility or payment tokens:
You cannot access identifying data of your contributors unless your jurisdiction clearly requires it.
Security tokens:
You can access your investors' data. Under the Swiss Code of Obligations, any Swiss issuer of security tokens must maintain a register of shareholders and has compliance responsibility for all investors, unless delegated to regulated third parties in Switzerland.
Yes, we help open Swiss bank accounts for issuers.
Typically, it takes 4-6 weeks to open the corporate account.
Yes, we offer conversion services.
As a regulated Swiss Financial Intermediary, we provide these services daily with low fees and OTC pricing.
Yes.
alt has partnered with Freeports SA and Hubsecurity.io to provide a best-in-class trading and custody infrastructure that integrates smoothly with your core banking software and can be hosted on-premises.
The architecture is role-based, with each corporate user given access to the right information through dedicated dashboards.
Relationship managers, compliance officers, corporate traders, and middle officers can all interact with the white-labeled platform according to their prerogatives.
Licensing cost: 1,000 CHF per corporate user
Banks can capture the bulk of the margins by charging:
alt does not charge custody fees and only charges 5 basis points on transactions to settle and clear trades with OTC counterparts.
Yes.
alt has helped many Swiss private banks kickstart activity in this new line of business and has been instrumental in establishing best AML practices.
We act as consultants to provide advisory services and solutions best fitted to your organization.
Yes. Swiss law allows for AML delegation as per FINMA circular 2018/3.
Absolutely.
Our compliance officers can work at your offices to propagate knowledge and develop expertise for mandates ranging from 3 months to 1 year.
We actively collaborate with 6 Swiss private banks.
We are also in discussions with many new partners, both in Switzerland and across Europe.
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